Q1.Are you a factory or trading company?
A1.We are our factory and have specialized in jigsaw puzzles industry for 21 years with all the production capactity to handle products.
Q2.Can we make customized color?
A2: Yes,we can make any color for according to the Pantone Color Number.
Q3.What need I do if I want to print my own logo?
A3:First, please send us your logo file in high resolution. We will make some drafts for your reference to confirm the position and size of your logo. Next we will make 1-2 samples for you to check the actual effect. Finally the formal production will start after the sample confirmed.
Q4:Can it be delivered to FBA amazon warehouse ?
A4:Yes, and we can print Amazon label and provide UPC code for you
Q5:If the products have some quality problem,how will you deal with it?
A5:If the quality problem of products caused by us, we will provide a replacement service.
Q6:Could you provide samples for test?
A6: Yes, if the sample is our inventory, it will be free for customers, but customer should bear the freight charges. if we need to do the mock up sample as customers'request, it will be charged sample cost.
Q7:How to make payment?
A7:Credit card ,T/T,Paypal,Payoneer,Alibaba.we also accept most other convenient methods of payment.